The Cloud and Telecoms glossary

To simplify Cloud and Telecoms, we also need to be able to explain them clearly and concisely. Find the definition of the most common terms used in our business.

Internet and Networks
Voice and collaboration
Cloud services


Troubleshooting consists of setting up diagnostic processes to target and determine the cause of problems on a router or other equipment. It can be useful to be able to connect remotely to the equipment to observe what is going on more easily.

Related definitions

Sophia, the Co-pilot for Partners

Integrated automation that makes all the difference.