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The Cloud and Telecoms glossary

To simplify Cloud and Telecoms, we also need to be able to explain them clearly and concisely. Find the definition of the most common terms used in our business.

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Internet and Networks
Voice and collaboration
Cloud services

Starlink

Starlink is a satellite-based internet solution developed by SpaceX. It relies on a constellation of low Earth orbit (LEO) satellites to provide high-speed, low-latency, and stable connectivity — even in areas that are not covered by traditional terrestrial networks such as fiber or 4G/5G.

Unlike traditional geostationary satellites, Starlink offers an average latency of 20 to 40 ms and download speeds of up to 220 Mbps, with upload speeds reaching 25 Mbps. The service is available anywhere with a clear view of the sky.

It’s a powerful and fast alternative to ensure connectivity in so-called “white zones,” maintain business continuity, or connect temporary sites.

Starlink makes it possible to connect remote sites, provide backup connectivity in case of outages, or offer a temporary solution while waiting for a fiber connection — or for exceptional use cases such as activity spikes. It’s a complementary technology to existing infrastructures, ideal in situations where resilience, mobility, or rapid deployment are critical.

  1. Order the Starlink Business kit (dish antenna, cables, power supply) and a compatible router
  2. Choose a location with a clear view of the sky (110° without obstructions)
  3. Connect the antenna to the power supply and the router
  4. Activate the service via the Starlink portal or via Sophia (for Sewan customers)
  5. Configure the network according to your needs (static IP, firewall, monitoring)
  6. Enjoy the connection: prioritized internet (compared to residential users), stable and autonomous

Comparison between different connection methods

Starlink service comparison table

FAQ

Yes, depending on your needs. Be mindful of the data limits on the plans.

There are four plan levels available (50GB, 500GB, 1TB, 2TB), depending on usage. If more data is needed, you can purchase additional capacity or upgrade your plan.

Approximately 2 hours, with activation within 24 to 48 hours (excluding delivery time).

Yes, Starlink antennas are designed to operate in snow and rain, thanks to an integrated de-icing system.

24 months, manufacturer’s warranty.

Photo of a Starlink antenna on a construction site
Related definitions

FTTO

FTTH

5G

White zone

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