Polycom CCX 500

Discover the new standard in touchscreen desktop phones. With the Poly CCX 500 Business Media Phone, workers can be sure of a professional voice on every call. No word or inflection is missed, thanks to legendary audio quality, Poly HD Voice and Poly Acoustic Clarity. And applaud the acoustic clarity of Poly Acoustic Fence. It eliminates background noise to keep calls quiet wherever there's noise, like in open offices and call centres.

For more details:
Data sheet

Audio Quality

Conversations stay on track. Hear every nuance with industry-leading sound quality with Poly HD Voice.

Eliminate annoying background noise at the source with the exclusive, award-winning Poly Acoustic Fence technology.


Contacts and meetings are easily accessible at the touch of a colour touch screen.


Several headset options are available to suit each worker's style, in addition to the traditional handset (Bluetooth®, USB, RJ9).

Data sheet

  • Gesture-based multi-touch screen
  • 5-inch colour LCD (720 x 1280 pixels)
  • Aspect ratio9:16
  • Screen saver
  • On-screen virtual keyboard
  • Voice mail support
  • Adjustable base height
  • One USB Type A port (2.0 compliant) for multimedia and storage applications.
  • One USB Type-C port (2.0 compliant) for multimedia and storage applications.
  • Integrated Bluetooth 4.2
  • Unicode UTF-8 character support
  • Adjustable font size selection (normal, medium, large)
  • Normal and dark mode
  • Poly HD Voice technology provides realistic voice quality for each audio channel: handset, hands-free speakerphone and optional headset.
  • PolyAcousticClarity technology enables full duplex conversations, acoustic echo cancellation and background noise suppression.
  • TIA-920 broadband audio, type 1 compliant (IEEE 1329 full duplex)
  • Frequency response-100 Hz-20 kHz for handset, optional headset and hands-free speakerphone modes
  • Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1iLBC