Your data at the service of your telephony
To get the answer before the question
With le CTI Contact Experiencevous are able to identify your contacts as soon as theenterede of the IVR and to offer them a personalized navigation up to a 100% automated processing of their request.
Offer a fast, efficient and always accessible service.
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Always available and fast
We have entered the era of "everything and now". Your customers can very quickly access a multitude of information accessible 24/7, such as account balance, order taking, tracking a shipment or even opening a ticket... Welcome to the era of self-care.
Your employees are precious!
Self-care frees up your employees' time and allows them to concentrate on value-added tasks! You optimize your support costs and keep your employees motivated by assigning repetitive tasks to virtual agents.