Opting for VAS numbers at Sewan means optimising your customer relations as much as possible.
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Increase the efficiency of your customer service and give context to your conversations.
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With the monitoring solution designed by Sewan, you have full control, in real time, of everything that happens on your network.
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This solution offers companies the opportunity to focus on their core business and entrust server operations to Sewan.
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PGA Motors is a French company that is one of the main players in the automobile sector. With some 250 dealerships listed in its 2016 call for tenders, PGA Motors has questioned several operators on one issue: to implement an interconnection service on optic fiber media by migrating 180 sites equipped with VPN / MPLS connections (for 8,000 users).
In addition to improving interconnections between its sites, PGA Motors also wanted to provide its dealerships with higher bandwidth to boost productivity in back-office, customer experiences and on-site demos.
Even more than improving performance, the project involves extreme rigour during the migration phase. The activity of concessions requires a very high level of commitment both during the implementation phase and during operation. The specificity of the organization required a very fast deployment and migration (change of operator) without network downtime.
This tender was won by the tandem DCOM Solutions - Sewan. DCOM Solutions is a major telecom player in the Poitou-Charentes region, dealing with clients such as MACIF, MAIF and Laboratoire Lilly France. DCOM Solutions is notably recognized as an expert integrator of data with a geographical proximity to PGA Motors.
Result: PGA Motors benefits from a technical, robust and customized solution by combining the know-how and industrialization of Sewan with DCOM Solutions' "tailor-made" approach. Thus, this telecom joint venture has set up a complete, scalable solution based on customization (in the migration phase and at the operating level), on agility (a flexible solution that can evolve over time) and on the economic aspect (operational saving that does not alter the quality of service).
With a migration already 50% complete and currently successful, PGA Motors can count on the duo DCOM Solutions - Sewan in transparency, human relations and quality of service.
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