Make your campaign a success
Campaigning for the win!
To ensure the success of a telephone campaign, it is essential to identify your most effective advisers and to equip them with the best tools. Contact Experience offers you many solutions !
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We're not losing anyone
In case you do not have the capacity to answer all your incoming calls, they are identified to allow you to give the best follow-up: outgoing campaign, callback request... Don't lose any more opportunities.
Attentive vs. proactive
The tools allow you to dynamically integrate your call origination to take advantage of off-peak periods and launch campaigns (preview, progressive, predictive, etc.) or a callback to customers who have been unable to reach you.
Master the ins and outs of your campaign
With a clear view on service and performance indicators, the supervisor can exploit the results to ensure continuous improvement and meet or exceed his objectives more easily !
Capitalize on an effective calling plan
We help you design your campaign, determine your scenarios and develop your calling structure criteria.
Data sheet
Expert talk
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