background
31.03.2026

Telephony: a complete ecosystem at your fingertips

Voice and Collaboration5 min
hosted telephony entreprise
background

In brief: discover Sewan’s full Hosted Telephony offering and all the features of Sophia for faster, more intuitive, and always centralized management. Deploy your customers in bulk, manage all their voice services from a single interface, and build differentiated offers thanks to a complete ecosystem: SIP Trunk, Voice Menus, Call Groups, Mobile Telephony, softphones, and CRM connectivity.

For years, managing a customer's telephony meant juggling several tools, several interfaces, and several contacts. One environment for fixed lines, another for mobile, yet another for equipment—not to mention IVR systems, call groups, and softphones. For an IT integrator or reseller, this complexity means lost time, a higher risk of errors, and a barrier to growth.

Sewan chose the opposite approach: centralizing everything on a single platform, Sophia, so you can offer complete, differentiated voice solutions that are easy to manage. Here’s why it’s a real growth driver for your business.

Fast deployment, even for complex projects

One of the most common obstacles when selling voice solutions is deployment. A multi-site project with many users and multiple options can quickly become time-consuming. Sophia addresses this challenge with bulk creation: a fleet of 10 users, across multiple sites and options, can be deployed in less than 10 minutes. Less time spent on administration means more time to sell, support, and grow your customer portfolio.

And for larger projects, our tiering model allows you to offer attractive pricing: the more licenses your customer activates, the lower the unit price becomes. A concrete commercial argument to target larger accounts with real competitiveness.

 

Autonomous management powered by data

Once your customers are deployed, daily management must remain simple. Sophia provides a unified view of each account: devices, scheduled call forwarding, voicemail, consumption, and statistics are all in one place. No more switching between tools to find information or apply changes.

simplified view_statistiques voice

Scheduled call forwarding allows your customers to configure up to five active rules per account to automatically adapt routing based on working hours, on-call schedules, or closing periods. And with My Phone Board, their users can manage both fixed and mobile telephony themselves from a single self-care interface, without contacting your support for every adjustment.

This level of autonomy—for both customers and partners—is what makes the difference in the long run.

 

A voice ecosystem covering every use case

The real strength of Sewan’s offering lies in the fact that Telephony is a complete voice ecosystem, fully accessible from Sophia, allowing you to build tailored offers for each customer:

Table: Overview of Hosted Telephony Solutions

In practical terms, you can support a small business starting with a few fixed lines and gradually offer higher-value services over time—without ever changing environment. Each new Telephony customer becomes an entry point to an ecosystem that can grow with them.

background

Learn more about Sewan’s Telephony offers

Discover all our telephony solutions and request a demo to go further.

Request a demo
hosted telephony entreprise

Offer your customers advanced hosted telephony

Your customers expect voice solutions that are reliable, modern, and easy to use. With Sophia, you have a complete platform to address all their telephony needs—from a simple line to the most advanced setup—without multiplying tools or contacts.

Becoming a Sewan Partner means:

  • Accessing a complete voice ecosystem designed for white-label resale
  • Benefiting from dedicated commercial and technical support
  • Offering your customers differentiated, scalable solutions managed from a single interface

Would you like to learn more about Sewan Hosted Telephony and join the partner network? Contact us to discover how to build your voice offering with Sewan.

Frequently asked questions – Hosted Telephony

Thanks to bulk creation, a fleet of 10 users across multiple sites and options can be deployed in less than 10 minutes. This feature is already available in Sophia.

Grâce à la création en masse, un parc de 10 utilisateurs multi-sites et multi-options peut être déployé en moins de 10 minutes. Cette fonctionnalité est disponible dès aujourd'hui dans Sophia.

Yes, and it is one of the platform’s key strengths. Sophia centralizes the entire Sewan voice ecosystem: SIP Trunk, Call Groups, Voice Menus, DOKO & Webex softphones, Smart RecordAI, MyConnector, and Mobile Telephony. You can build combined and scalable offers tailored to each customer profile from a single interface.

background

Turn Telephony into a growth driver
Discover the Sewan partnership and access a complete voice ecosystem designed for white-label resale.

Learn more
Person using hosted telephony in an office
Article topicsVoice and Collaboration
The Sewan team

Resources

Related resources

background
illustration sms pro

Professional SMS: boost your business communication

Voice and Collaboration5 min
background
scene enregistrement d'appels professionnel

Phone Call Recording: Benefits, Use Cases and Legal Requirements

Voice and Collaboration5 min
background

Call Routing: Discover Call Flow

Voice and Collaboration5 min
background

Protect your telephony with Sewan solutions

Voice and Collaboration3 min